New (again) Ford 360 Degree Rear View Camera Recall - Lemon Law
Ford hasn’t really dealt that well with a new law that requires functional back up cameras in all new vehicles. Back in 2021, we wrote about how the NHTSA was investigating several failures of those cameras and how quickly Ford issued a recall back then. Now, ANOTHER new recall has been announced to Ford dealerships to replace the 360-degree rearview cameras in nearly 170,000 of Ford vehicles.
The recall covers the following vehicles:
2020-2023 Lincoln Aviator
2018-2021 Lincoln Navigator
2022-2023 Ford Transit
2021 Ford Bronco
The backup cameras may not display a rearview images when the Ford vehicle is shifted into REVERSE (which is basically its entire purpose.). Instead, a driver may see a black or blue screen.
As of today, Ford has noted over 3,486 warranty reports regarding rearview camera failures, two alleged crashes but no reports of injuries.
Engineers at Ford now believe the backup camera failures can occur due to the image processing module software. In addition, there can be problems with the camera hardware and the wiring retention.
Here are the details from NHTSA, along with the recall acknowledgement here.
Rearview Camera Image May Not Display
NHTSA Campaign Number: 23V598000
Manufacturer: Ford Motor Company
Components BACK OVER PREVENTION
Potential Number of Units Affected: 169,277
Summary
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Remedy
Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters are expected to be mailed October 2, 2023. Ford's number for this recall is 23S48.
If you’re in California and you’ve taken your Ford vehicle to a dealership at least 2 times for the same problem, like the rear view camera failure, engine or transmission replacement, then you may be entitled to compensation under the California Lemon Law. Compensation can include either a repurchase of the vehicle, meaning you get a refund of the money you paid for the vehicle or, alternatively, a cash and keep settlement, which is cash compensation based on the problems you’ve had with the Ford. And this is all AT NO COST TO YOU!
Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you. We will fight to have your vehicle repurchased from you from the manufacturer under California Lemon Law.