How to File a Lemon Law Claim in California: A Step-by-Step Guide

If you have purchased a vehicle that is constantly breaking down and requiring multiple repairs, you may be eligible for compensation under the lemon law. Filing a lemon law claim in California can be a complex process, but with the right guidance, it can be a straightforward and successful endeavor.

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1. Keep Detailed Records

One of the most important steps in filing a lemon law claim is to keep detailed records of all repairs and maintenance performed on the vehicle. This includes dates, descriptions of the problem, and any repairs or attempts to fix the issue. Keeping a detailed record can help support your case and provide evidence of the vehicle's defects.

2. Contact the Manufacturer

The next step is to contact the vehicle manufacturer and report the problem. This should be done in writing and include all relevant information, including the vehicle's make, model, and VIN number, as well as a detailed description of the problem. Be sure to keep a copy of the letter or email for your records.

3. Allow for Reasonable Attempts to Repair

The manufacturer is entitled to a reasonable number of attempts to repair the problem before a lemon law claim can be filed. In California, this is generally considered to be two or more attempts to fix the same problem, or four or more attempts for different problems. Additionally, if the vehicle has been in the shop for a cumulative total of 30 days or more, a lemon law claim can be filed.

4. Consult with an Attorney

If the problem is not resolved after a reasonable number of attempts, you may consult with an attorney who specializes in lemon law claims. An experienced attorney can help guide you through the process and ensure that all necessary documentation is in order. They can also help negotiate with the manufacturer to obtain the best possible outcome for your case.

5. File a Lemon Law Complaint

Once all other avenues have been exhausted, it may be necessary to file a lemon law complaint. This involves filling out and submitting the appropriate paperwork to the California Department of Consumer Affairs. The complaint should include all necessary documentation, including records of repairs and maintenance, correspondence with the manufacturer, and any other relevant information.

6. Attend a Hearing

After filing a lemon law complaint, a hearing will be scheduled to review the case. This hearing is typically held within 40 days of filing the complaint and can be attended by both parties. During the hearing, a mediator will attempt to facilitate a resolution between the parties. If a resolution is not reached, the case may proceed to court.

Valero Law Can Help You with Your Lemon Law Claim

If you are struggling to file a lemon law claim or are not receiving the compensation you deserve, Valero Law can help. Our experienced lemon law attorneys have helped countless clients navigate the complex lemon law process and obtain the compensation they are entitled to. We offer a free consultation to discuss your case and can provide you with the legal representation you need to get the results you deserve. Contact us today to learn more about how we can help.