New Mazda Backup Camera Recall for Mazda3 and Mazda CX-3
More than 340,000 Mazda3 and Mazda CX-3 vehicles have been recalled due to issues with the backup camera.
Rearview camera images from the recalled 2014–2018 Mazda3 and 2016–2021 Mazda CX-3 may not display correctly and display flickering or distorted images.
After receiving eight more complaints about backup camera failure, Mazda launched an inquiry.
Deterioration on the backup camera wiring harness connector pin, according to engineers, is what is causing the rearview camera issue. Mazda says there was a design problem with the rearview camera wiring harness fastener that could damage the harness due to vibrations during normal driving and while opening and closing the liftgate.
Mazda issued a technical service bulletin (TSB) to inform dealerships about diagnosing and repairing the backup camera problem. Mazda backup camera recall letters will be mailed September 12, 2023, and dealers will inspect and possibly replace the rearview cameras. Mazda dealerships will also install wiring harness fastening seals.
Mazda says the new parts were built using fastening seals which protect the wiring harnesses from damage.
Mazda3 and Mazda CX-3 owners who have questions about the backup camera recall should call 800-222-5500 and ask for info about rearview camera recall number 6023G. NHTSA documents are accessible here.