Honda Odyssey and Pilot Class Action Regarding Infotainment

A putative class class action was filed on March 22, 2019 in Federal Court in California concerning 2018-2019 Honda Odysseys and 2019 Honda Pilots and their defective infotainment systems. At bottom, the class action alleges:

the Vehicles’ infotainment systems frequently freeze or crash (in which case no features connected to system are operational, including the navigation technology, the radio, and the rearview camera). These malfunctions pose a safety risk because when the system malfunctions, unexpected audio or video – or a blank or blue infotainment screen – can cause the driver to become distracted. The defect can also render safety-related systems (including backup camera functions) to fail.

The class action complaint goes on to allege that thousands of other owners of these Honda vehicles experienced these same issues, as evinced by consumer complaints on NHTSA.gov. TSB’s commonly applied to try to repair this problem (to no avail) are:

  1. TSB 16-022

  2. TSB 17-048

  3. TSB 17-049

  4. TSB 16-090

Interestingly enough, the class action complaint should have included other vehicles potentially, since they also employ the same infotainment system. Those vehicles are:

  1. 2016-2017 Honda Civic

  2. 2016-2017 Honda Accord

The Honda Infotainment Class Action Lawsuit is titled Conti v. American Honda Motor Co, Inc, Case No.2:19-cv-02160, in the U.S. District Court for the District of California.

If you're in California and you’ve taken your Honda vehicle equipped with an infotainment system to a dealership for issues above, from rear camera failure, inability to control AC or volume due to screen failure, infotainment screen turning on and off, blank screens, loss of network connectivity, navigation GPS failure or any warranty condition, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  

Class Actions, Lemon LawJoshua ValeroHonda Odyssey, Honda Pilot, Honda Civic, Honda Accord, Infotainment System, Screen Failure, Blank Screen, Bluetooth Failure, CarPlay, Android Auto, TSB 16-022, TSB 17-048, TSB 17-049, TSB 16-090