2023 Chevy Equinox Infotainment Issues: Do You Have a Lemon?
At Valero Law, we understand the frustration that comes with vehicle defects—especially when they involve critical systems like infotainment, which modern drivers rely on for navigation, entertainment, and communication. If you’ve purchased a 2023 Chevrolet Equinox and are experiencing recurring problems with the infotainment system, you might be entitled to relief under California’s Lemon Law.
Common Complaints About the 2023 Equinox Infotainment System
A recent discussion on several car forums, NHTSA and even Reddit highlights widespread issues with the infotainment system in the 2023 Chevy Equinox. Owners have reported problems such as:
Black screens or complete system failure
Glitches when connecting via Apple CarPlay or Android Auto
Unresponsive touchscreens
Random reboots while driving
Volume control malfunctions
These issues can be more than just an inconvenience; they may present safety hazards, especially if they affect backup cameras, navigation, or hands-free communication.
Does Your Equinox Qualify as a Lemon?
Under California’s Lemon Law, a vehicle is considered a lemon if:
It has a substantial defect covered under the manufacturer’s warranty.
The manufacturer has been given a reasonable number of repair attempts (typically at least two for serious safety issues or four for other defects).
The defect substantially impairs the use, value, or safety of the vehicle.
The issue persists despite multiple repair attempts.
If your Chevy Equinox has spent significant time in the shop for infotainment issues or other defects, you may be eligible for a refund or replacement under the law.
What Should You Do Next?
If you’re facing ongoing issues with your 2023 Equinox’s infotainment system:
Document Everything – Keep records of repair attempts, dealership invoices, and communications with GM.
Report the Issue – Make sure the dealership acknowledges and documents your complaints each time you bring the car in.
Consult a Lemon Law Attorney – At Valero Law, we specialize in protecting consumers under California’s Lemon Law. We offer free consultations and work on a contingency basis, meaning you pay nothing unless we win your case.
Don’t Let a Defective Vehicle Disrupt Your Life
If you believe your 2023 Chevy Equinox is a lemon, you don’t have to navigate this process alone. Contact Valero Law today to discuss your case and explore your options. You may be entitled to a vehicle replacement, refund, or cash settlement.
For a free case review, reach out to Valero Law on the form below. Let us help you get the justice you deserve!