2021 - 2022 Kia Sorento and 2021-2023 Kia K5 Oil Pump and Transmission Recall

Kia / Hyundai have issued a new recall that is pretty serious given the scope and nature of the problem, especially when you consider that the letter Kia sent to owners says “Kia has identified a defect in your vehicle which relates to motor vehicle safety.”

On October 10, 2022, Kia notified NHTSA that, due to production issues, a crack may develop in the circuit board of the transmission electric oil pump (EOP). This could cause the oil pump to fail.

“If the EOP fails, hydraulic pressure will be lost and the vehicle may lose drive thereby increasing the risk of an accident resulting in serious injury or death to vehicle occupants and other road users,” the recall notice says.

Overall, this is very serious since transmission failure or loss of hydraulic pressure while driving can cause a major safety issue. Moreover, if the dealership tries to blame the failure on the consumer, then that can cost over $5,000.00 to replace the transmission and Electric Oil Pump.

Here are the details from NHTSA:

October 11, 2022 NHTSA CAMPAIGN NUMBER: 22V760000

Loss of Drive Power: Loss of drive power increases the risk of a crash.

NHTSA Campaign Number: 22V760000

Manufacturer Kia America, Inc.

Components POWER TRAIN

Summary

Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Remedy

Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.

Here are the recall documents that were filed to NHTSA.

If you’re in California and you’ve taken your Kia Sorento or Kia K5 to a dealership for transmission or electric oil pump issues, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!