Kia Niro EV's shutting down, not charging and abruptly losing power

NHTSA is the federal government agency that is tasked with investigating potential safety issues with vehicle sales in the United States. In addition to investigations, they aggregate consumer complaints collected directly from dealerships and consumer complaints to the agency.

On the NHTSA website, complaints regarding certain Kia Niro Electric Vehicles have begun to populate, with California consumers claiming that the vehicle can:

EV was at 50%/130 miles to go, was driving on the expressway at 70 mph and it just quit. No warning, just all the lights started going on and off and i lost power and was able to coast to the side of the expressway. Was unable to restart, or get into gear for the hauler. Vehicle was hauled to dealership and is still there. The car has 1,100 miles on it.

And

When during a charge at a fast charging station, it shut down. 3 dummy lights came on. The car would not shift, except to neutral. Luckily I was covered by roadside assistance and had it towed to the dealer but it was a Sunday night so I had to wait to talk to someone the following morning.

Next day 8AM I went to the garage and gave my version of what had happened. I was abruptly told “I don’t have the staff to have it looked at until next week”. Ok. I thought a moment. VW gave my wife a loaner when her new car had an air coolant leak. So I requested a loaner. He said “look around. Do you see any loaners?” It was true. The car lot was practically empty. “So, what am I supposed to do? I need a car. I have to get to work.” No response.

Hyundai / Kia has already had more than it’s fair share of California Lemon Law claims with with its electric vehicles, like the recent Hyundai Kona Battery Class Action, noted here.

With complaints like these, if you own a Kia Niro, do note the warranty on the battery and take the Kia Niro to a dealership if you do begin to develop battery issues.

If you’re in California and you’ve taken your Kia Niro EV to a dealership for battery issues, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!