New Honda Odyssey, Pilot, Passport Transmission Lawsuit Filed - Lemon Law

What’s the deal with the Honda Transmission Class action?

After hundreds of complaints to NHTSA and to the manufacturer, a new class action lawsuit was filed against Honda alleging that the 9-speed transmission (ZF 9HP 9-speed automatic transmission.) is defective.

The following vehicles, according to the Honda class action lawsuit, have "rough and delayed shifting, loud noises during shifting, harsh engagement of gears, sudden, harsh accelerations and decelerations, and sudden loss of power."

  • 2016-2022 Honda Pilot

  • 2018-2019 Honda Odyssey

  • 2020-present Honda Ridgeline

  • 2019-present Honda Passport

What do the complaints look like on NHTSA?

Currently, there are almost 100 powertrain complaints on NHTSA (91 to be exact). They all echo the same symptoms, namely poor acceleration and sluggish transmission response. Here are some of the complaints:

Honda Odyssy 2018- While slowing down and then trying to accelerate does not accelerate and stalls in the lane and requires pumping of accelerator pedal before gear is changed. some time when this happens you can heard grinding noise of gear change. Last time it happened it showed 'Transmission system Problem' and 'Blind Spot Info system Problem' on screen. This is after dealer has looked at the problem and I was told it happened when tech test drove also. Dealer had updated software but it did not fix the issue. This is a safety concern, as if you can not accelerate to maintain the speed of other cars in your lane, cars behind you can get into accident.

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Recently started to experience this issue. I have 41,000miles on this 2018 Honda Odyssey. It Jerks & delayed acceleration/hesitation upon acceleration while driving between 20‐35mph on local roads. It happens mostly with slowing down in traffic or upon stopping at stop sign & accelerating again. I am not experiencing this issue with freeway driving. I went to the dealership where I bought the car from. They asked me for $280 to just diagnose the problem, but I refuse to pay for just to diagnose. Currently, I am trying to research out my own. As the dealership has no clue about the issue. Please provide me with any related complaints & resolution for this problem.

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No acceleration when pressing gas at very unsafe times like pulling out from a drive onto road or turning in intersection. I pressed the gas when it was clear to go and the car lagged in acceleration then jolted me out into the middle of the intersection where it lagged again and right before I was about to get T- Boned by another car it accelerated and I was able to make it into my lane last minute. This has happened multiple times but at least 3 times where it put me and my children in imminent danger of getting hit. I have taken it to dealership where they did a reset on some electric part of transmission and said it could take up to 1000 miles to notice a change. So far no change and still experiencing problems. My car also lunges or intensely rocks back and forth when put in park. I hear clunking when shifting at various times. The issues with acceleration make it extremely dangerous when needing to pass vehicles whether on highway or roadway. I do not trust this vehicle but because the dealer sold it over priced mixed with the $13,500 depreciation that has happened within just a year of buying it I am not in a position to get out of it. I am desperately seeking help to get out of this death trap of a car for mine and my children’s sake. I bought this vehicle with appx. 40,000 miles and have had regular maintenance. Currently setting at 82,000 miles. The car has had the same issues since buying it with 40,000 miles that it has today with 82,000 miles. I see where there is a specific recall for 2018-2019 Honda odysseys for this type of problem but my vin is not affected which needs to change as clearly my vin is very much affected.

Will my Honda receive a transmission replacement at no cost to me?

That’s difficult to state right now. Many 2018 Honda vehicles were purchased in or around late 2017. The typical powertrain warranty on a Honda vehicle is 5 years or 60,000 miles, whichever comes first. Because of that, a majority of these vehicles will soon have the powertrain warranty lapse (or it has already lapsed) (2017 to 2022 is five years, with the 2018 being the oldest model year included in the class action). Because of this, consumer options may be limited.

What are the details of the class action?

The Honda 9-speed transmission class action lawsuit is titled Kevin Moore v. American Honda Motor Co., Inc., et al. Case Number: 3:23-cv-05011 and was filed in the Northern District of California.

What can I do under the California Lemon Law?

If you're in California and you’ve taken your 2018 or newer Honda to a dealership for issues above, from transmission failure, transmission shaking, gear crunching, or any warranty condition, we can help get your vehicle bought back from you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you. We will fight to have your vehicle repurchased from you from the manufacturer under California Lemon Law.