Chevy issues Customer Satisfaction Bulletin for reduced propulsion due to battery for the BOLT
After a few consumer complaints, Chevrolet has issued a Customer Satisfaction Bulletin for the 2017 Chevrolet Bolt. While not rising to the level of a compulsory recall, Chevy is taking the additional step to inform all owners of 2017 Chevrolet Bolts via mail and even phoning a few.
The Bulletin combats a "reduced propulsion" issue that is due to the battery and the repair is a ECM reprogram. The bulletin details are:
GM Program #: N172127150
Date Issued: Apr 03, 2018
Program Title: Loss of Propulsion High Voltage Battery Without Notification - Expires 4/30/2020
Program Description:
Certain 2017 model year Bolt EV vehicles may have a condition where the calibration will not detect the difference in the state of charge between the cell groups of the battery. This condition may not provide sufficient warning prior to a battery cell low voltage condition, which may result in a loss of propulsion. Only certain vehicles will experience the battery low voltage cell condition.
See also Chevrolet lemon law.
Repair Description:
Reprogram hybrid powertrain control module 2.
If you're in California and have taken your Chevrolet Bolt to a dealership for battery issues, or any other warranty concern, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!