Common Problems with the 2020 GMC Acadia
Powertrain, Transmission Issues:
“The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that while starting the vehicle, and while driving at various speeds, a buzzing noise was heard coming from the engine compartment. The contact also stated that while driving at an undisclosed speed, the vehicle stalled with the anti-theft system warning light was illuminated and the vehicle lost motive power. The vehicle was able to be restarted; however, the contact stated that unknown alarm chimes were heard. Additionally, the liftgate opened independently and various other unknown warning lights illuminated, and messages were displayed. The contact stated that the vehicle lost motive power and failed to restart. The vehicle was towed back to the dealer however, the cause of the failure could not be duplicated. The vehicle was not repaired and remained at the dealer. The contact was made aware that the warranty had expired. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,000.”
“I started receiving an error message that driver assist is reduced drive with car at 50k miles (i have an onstar diagnostic report and phone call made that day). It shut my car down and activated the parking break. I called Onstar at that moment it happened and they found nothing wrong with the car. It continued to happened several times after and each time I took it to the dealer they were unable to diagnose the problem. One time I was told there was a bulletin on it from GM, but not for the year of my car so they were not able to make the repair. When it finally started giving me the error all the time, they finally found it was the thermostat - $1600 and GM would not cover the part under warranty because I now had over the warranty miles even though it happened and was reported prior to that point. I have several people tell me with the same vehicle they too are having the problem - and it is costing each consumer $1600. GM knows it is a problem because it is all over the internet. There should be a recall and our costs reimbursed if we have had to make the repairs on our own.”
“15000 miles and already having transmission/torque converter shutter. In the shop now. Shutters in all gears and also while in cruise control at 70-75 + mph Dangerous when car won't shift.Dealer has confirmed this issue and has performed a flush. Problem still there and very noticeable. On star has reported these warnings and dealer confirmed codes.”
Electrical System Problems:
“The vehicle’s lock/unlock feature is inoperable either via the buttons on the door inside the vehicle or via the key fob. There is no manual way to lock/unlock the vehicle from inside the vehicle. Driver and passengers could only exit vehicle via rear lift gate or thru the vehicle windows. Should driver or passengers have had mobility issues or not been able to crawl through the vehicle to exit via the tailgate, they would not have been able to exit the vehicle in the event of any emergency. Incident has happened on at least 3 separate occasions.”
“navigation system stops working / all cameras stop working give a triangle with exclamation in the middle / radio also shuts down”
“Two days after purchasing a new 2020 GMC Acadia I get an error on the display "sd card removed" along with various other error messages. Dealer talks to GMC tech line and they advise to replace radio. Radio was replaced and errors began same day I picked it up. Dealer is replacing radio again, but unsure if this will fix the issue. The vehicle does not work as intended as when you press the nav button various error messages pop up and navigation does not work.”
Brakes Problems:
“The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the brake was applied independently. The contact mentioned that the brake was operating when there was nothing in front of the vehicle. The vehicle was taken to a dealer where the cause of the failure was undetermined. The failure recurred several times. The vehicle was not repaired. in addition, the accelerator pedal was depressed, and the vehicle started slowing inadvertently. The contact stated that the vehicle was locked and needed to be in the park to operate however, once the accelerator pedal was depressed the failure recurred. The vehicle was towed to an independent mechanic. The mechanic experienced the failure with the vehicle. The vehicle was towed to the dealer however, a diagnostic test was not performed. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 16,000. The VIN was not provided.”
“While in motion- blind spot sensors turn on when they should not and vice versa. Traction control has failed multiple times while driving. Predictive braking has activated improperly multiple times while driving. Cameras went out and then battery completely died. Was told fixing battery would fix vehicle. This has proven to be untrue. Vehicle is currently in for service for third time. Remains under warranty, as I have had it three months. Most recent date has been used but I've had problems since literally the first full day I have had it.”
“The contact owns a 2020 GMC Acadia. The contact stated that while driving at 15 mph, without warning the parking brake engaged independently. The contact manually released the parking brake and the vehicle operated as intended. Dealer rusty wallace Kia located at (300 king ave, morristown, tn 37814, (800) 458-0302) was contacted and informed of the failure. An appointment was scheduled to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The manufacturer was made aware of the failure, but no further assistance was provided. The failure mileage was approximately 6,276.”
Sources: www.nhtsa.gov, carcomplaints.com
California Lemon Law and How Valero Law Can Assist
The California Lemon Law provides vital protection for consumers who have purchased or leased vehicles afflicted by defects, including the 2020 GMC Acadia. If you're dealing with persistent issues that haven't been effectively resolved despite reasonable repair attempts, or if your vehicle has spent a substantial amount of time out of service due to repairs, you might have strong grounds for a Lemon Law case.
Valero Law, a respected Lemon Law attorney firm, specializes in supporting individuals navigating challenges like those encountered with the 2020 GMC Acadia. With a deep understanding of the intricacies within Lemon Law cases, we can adeptly guide you through the legal process. Whether it entails negotiating with the manufacturer for a buyback or replacement, or pursuing a legal claim to protect your rights, Valero Law is committed to advocating for your interests. If the ongoing problems with your GMC Acadia are affecting your driving experience, it's wise to consider seeking the expertise of Valero Law to explore your options and pursue resolution through the California Lemon Law.