Common Problems with the 2017 Buick Regal

Powertrain, Transmission Problems:

“The contact owns a 2017 Buick Regal. The contact stated that while driving at various speeds, the vehicle shuddered while shifting gears. Serpentini Chevrolet Buick of Orville (1107 N Main St, Orrville, OH 44667) was made aware of the failure. The vehicle was repaired three times with an oil change while two unknown transmission parts were replaced. The mechanic was unable to duplicate the failure. The failure recurred. The vehicle was taken to a transmission specialist who duplicated the transmission failure. The independent mechanic contacted the dealer and informed them of the result. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer contacted the dealer and was informed that there was nothing wrong with the vehicle. The failure mileage was 19,500.”

Back Over Prevention Problems:

“The contact owns a 2017 Buick Regal. The contact stated that the rearview camera would fail to activate while reversing. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the human interface module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they could not assist as there were no open recalls associated with the VIN. The failure mileage was approximately 50,000.”

Brakes Problems:

“Brakes failed. This happened twice in 14 months. Vacuum Pump had to be replaced both times. The first time it happened it was sitting in a parking lot and we just started to pull out. The second time we were on a 4 lane highway in the fast lane and had to pull the car over through the lanes to the berm of the highway. No warning lights came on and no problems beforehand. The car has been well maintained and kept up to date with all maintenance.”

“Three years in a row starting in 2020, the vacuum pump has gone out causing the brakes to malfunction (NO BRAKES). In 2020, I was coming off the freeway when the brakes went out. In 2021, the brakes went out on my daughter. June 2022, brakes out while grandson was driving. No accidents or injuries occurred. Just frazzled nerves.”

“The contact owns a 2017 Buick Regal. The contact stated while driving 35 MPH and approaching a traffic light, the contact depressed the brake pedal, but the vehicle failed to stop as needed. The contact stated he used the parking brake to stop the vehicle. The contact stated that the brake assist warning light was illuminated after the failure had occurred. The contact continued driving the vehicle at 5 MPH to a nearby gas station and continued to use the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the brake vacuum pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 51,528.”

“The contact owns a 2017 Buick Regal. The contact stated that while driving at 70 MPH, the brake pedal was depressed and traveled to the floorboard as the vehicle rear-ended another vehicle. It was unknown if any warning lights illuminated. The contact stated that no injuries were sustained. A police report was filed. The vehicle was towed to a collision repair facility. The contact stated he was unaware of the cause of the brake failure as well as what was repaired. The contact stated that the failure reoccurred in August of 2022 while driving at 70 MPH, the brake pedal was depressed and traveled to the floorboard as the vehicle rolled to a stop. The contact was once again unaware of any warning lights. The vehicle was towed to an independent mechanic where the vacuum brake booster and sensor were replaced. The contact stated that the failure reoccurred for a third time in April of 2023 while driving at 70 MPH, the brake pedal was depressed once again and traveled to the floor as the failed message " Vacuum Pump Brake Booster" was displayed. The vehicle was able to be driven to the contact's residence as he was awaiting a tow to the dealer for diagnosis and repairs. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall and opened a case. The contact was relating the failure to NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) however, the vehicle year, make, and model was not included. The failure mileage was 70,509.”

Exterior Lighting Problems:

“HID headlights moisture accumulation inside housing manufacturing defect cause is either a crack in headlight housing or seal could cause damage to bulbs and/or ballast/wiring”

“I purchased a 2017 Buick Regal sports touring edition on 11/13/2020. On 12/12/2020 I took it to get washed at a hand carwash as I do with all my vehicles. I had to wait for my real license plate to arrive as the paper/temp one would have been ruined. After the car was finished, I noticed that there was a substantial amount of condensation within my passenger side headlamp. After arriving home, I researched and found this is a known issue that has been going on for approx. 10 years with these specific vehicles. I went and looked at the car again and found there to be a crack in the housing which appears to me to be a manufacturing defect. This is most definitely a safety hazard as my research shows that it has been blowing peoples ballast and bulb causing a dangerous situation for both driver, passenger and others around including pedestrians. It also shows that wires with these head assemblies have been melting, making it more likely as a potential fire hazard. I checked the driver side as well and it appears to be on the verge of cracking as well as the pictures show.”

Sources: www.nhtsa.gov, carcomplaints.com

California Lemon Law and How Valero Law Can Assist

The California Lemon Law is designed to protect consumers dealing with persistent issues in their 2017 Buick Regal. If you've experienced repeated problems that substantially impact the safety, value, or usability of your Regal, you may be eligible for protection under this law. Valero Law is a trusted expert in guiding consumers through the complexities of Lemon Law cases. We recognize the frustration that arises from dealing with vehicle problems and are committed to helping you obtain the justice you deserve while emphasizing your satisfaction and peace of mind. Don't hesitate to reach out to us today for a free consultation and take the crucial step toward addressing your concerns.